HP victus 16-s0009nv isn't turning on

[Matios_Ath]

So when I try to turn on my laptop by pressing the power button nothing happens. The charger light is on and it's white. This happened after I tried to shut down my laptop and turn it on again but now it doesn't. 

[Nal_NR]

Hi @Matios_Ath,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with your PC not turning on.

Let's try these steps.

Remove discs and devices and perform a hard reset

To determine whether you need to contact HP or troubleshoot startup issues, perform a hard reset.

Note: A hard reset does not affect data saved on your computer.

• Turn off the computer.
• Disconnect the AC adapter.
• Remove any discs from the disc drive.
• Remove memory cards from the card reader slot.
• Disconnect all nonessential devices such as printers, scanners, external hard drives, and USB flash drives.
• Note: Do not disconnect your mouse, keyboard, or monitor.
• With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
• Reconnect the AC adapter, and then turn on the computer.

Note: Be sure that you use the AC adapter that was shipped with the computer.

If the computer does not turn on

If there is no noise from the computer case or fans, the lights on the computer do not turn on (including the keyboard lights), and the screen does not receive a video signal, your computer might not be receiving power.

Contact HP for further support.

If the PC turns, try these steps. Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.