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Mikedrx212
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Message 1 of 5
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Solved!

Hdd failure

HP Recommended
Omen laptop 17

Unmountable boot volume 

error code on HP PC hardware diagnostics ufei 

ME7FMT -890AN4-MFPX7G-60W403

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
138,195 89,707 21,342 27,929
Message 5 of 5
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HP Recommended

You've already tried that with negative results.

 

Have the W10 installation flash drive in the USB port.

 

Turn on or restart the PC.

 

Press/Tap the ESC key to get the menu of options.

 

Select the F9 boot options menu and from that, select the USB flash drive and press the Enter key.

 

The PC should boot from the flash drive and the installation procedure should begin.

 

If you have done that already, then it's time to replace the drive.

 

If you don't need 1 TB of storage, a 500 GB SSD costs just a little more than a 1 TB hard drive.

 

In my opinion, this SSD provides the best performance for the price.

 

Amazon.com: Western Digital 500GB WD Blue 3D NAND Internal PC SSD - SATA III 6 Gb/s, 2.5"/7mm, Up to...

View solution in original post

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Mikedrx212
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I have a windows 10 installation usb on standby just don’t know how to, have only gotten gray/blank screens after pc says “automatic repairs” 

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Paul_Tikkanen
Level 21
Level 21
138,195 89,707 21,342 27,929
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HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
ME7FMT-890AN4-MFPX7G-60W403OK00000000007/15/21303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

OMEN by HP Laptop PCModels 17-w001 through 17-w099 and Models 17-w201 through 17w299 Maintenance and...

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5"  solid state drive (SSD).

 

After you replace the drive, you should be able to reinstall W10.

 

Your notebook should also be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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Mikedrx212
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Oh dang so I have to completely replace the hard drive I can’t just only re install windows?

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Paul_Tikkanen
Level 21
Level 21
138,195 89,707 21,342 27,929
Message 5 of 5
Flag Post
HP Recommended

You've already tried that with negative results.

 

Have the W10 installation flash drive in the USB port.

 

Turn on or restart the PC.

 

Press/Tap the ESC key to get the menu of options.

 

Select the F9 boot options menu and from that, select the USB flash drive and press the Enter key.

 

The PC should boot from the flash drive and the installation procedure should begin.

 

If you have done that already, then it's time to replace the drive.

 

If you don't need 1 TB of storage, a 500 GB SSD costs just a little more than a 1 TB hard drive.

 

In my opinion, this SSD provides the best performance for the price.

 

Amazon.com: Western Digital 500GB WD Blue 3D NAND Internal PC SSD - SATA III 6 Gb/s, 2.5"/7mm, Up to...

Was this reply helpful? Yes No
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