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07-15-2021 08:35 AM
Unmountable boot volume
error code on HP PC hardware diagnostics ufei
ME7FMT -890AN4-MFPX7G-60W403
Solved! Go to Solution.
Accepted Solutions
07-15-2021 09:04 AM
You've already tried that with negative results.
Have the W10 installation flash drive in the USB port.
Turn on or restart the PC.
Press/Tap the ESC key to get the menu of options.
Select the F9 boot options menu and from that, select the USB flash drive and press the Enter key.
The PC should boot from the flash drive and the installation procedure should begin.
If you have done that already, then it's time to replace the drive.
If you don't need 1 TB of storage, a 500 GB SSD costs just a little more than a 1 TB hard drive.
In my opinion, this SSD provides the best performance for the price.
07-15-2021 08:57 AM
Hi:
Below is the failure report generated by the code you posted, minus your notebook's serial number.
ME7FMT-890AN4-MFPX7G-60W403 | OK | 0000000000 | 7/15/21 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
You will need to install a new hard drive and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).
After you replace the drive, you should be able to reinstall W10.
Your notebook should also be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the notebook.
Here is an info link for how to use that utility...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support
07-15-2021 09:04 AM
You've already tried that with negative results.
Have the W10 installation flash drive in the USB port.
Turn on or restart the PC.
Press/Tap the ESC key to get the menu of options.
Select the F9 boot options menu and from that, select the USB flash drive and press the Enter key.
The PC should boot from the flash drive and the installation procedure should begin.
If you have done that already, then it's time to replace the drive.
If you don't need 1 TB of storage, a 500 GB SSD costs just a little more than a 1 TB hard drive.
In my opinion, this SSD provides the best performance for the price.
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