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08-26-2019 03:42 AM - edited 08-26-2019 12:24 PM
Product: HP OMEN 15-DC0508NA
Operating System: Microsoft Windows 10 (64-bit)
Recently I had to reset my laptop because I received the blue screen when updating windows. After the reset I noticed that my laptop would heat up more than it used to when playing games. I changed my power plan to the one I had before the reset, updated drivers but nothing changed. I even tried undervolting with Intel XTU but that didn't help either. I cleaned the dust from the vents nothing changed... The temperatures still reached 95°C when playing games... BUT when I unplugged my laptop computer cooled down and stayed bellow 70°C while playing the same games with the same settings... I understand that battery heats up when it's charging but my computer never heated up as much as after the reset... 😔
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08-26-2019 03:47 PM
Did you install the latest BIOS? Also, download Omen Command Center and set "Fan Speed" to Max: Does the issue persist?
Of course when you unplug, the temperature will go down because the CPU clock throttles down to save energy - less heat is generated as a result. But you SHOULD be able to play comfortably plugged-in, not unplugged.
08-27-2019 04:43 AM
Yes I have the latest BIOS installed. The Omen command center doesn't have an option to change fan speeds (at least mine doesn't) you can only choose one of three Performance controls (Comfort, Default and Performance)
I guess what I should really do is change thermal paste... That seems to have help a lot of people online... 😕
Thanks for responding 🙂
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