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Ayman-YE
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Help! Omen 15 wont boot

HP Recommended
Hp omen 15 dc0001nx
Microsoft Windows 10 (64-bit)

My Product Name : Hp omen 15 dc0001nx.

 

Three days ago I was using my laptop normally, I was playing a game then the device suddenly  went off. I tried to turn it on, yet it didn't boot.

Once I press the power buttom, its light keeps blinking, it goes like 5sec of long blink and 3sec off and it doesn't stop until I hold the power button for like 10sex

 

 

Any idea what happened and how I can fix it? 💔

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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@Ayman-YE Note that specific patterns of long and short blinks along with long and short beeps (where applicable) identify errors during the startup process.
Newer computers have two-part blink sequences with different color lights to indicate specific errors and you may click here and troubleshoot on your own, or check below:

 

Light and beep pattern - 5.3 (blink) 

Represents: The embedded controller times out waiting for the BIOS.

 

Solution:

Remove all accessory devices from the notebook.

If the error code persists, contact support for possible repair.

 

I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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