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‎06-23-2022 10:09 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi why my Laptop doesnt have Performance Control though it gaming laptop , please add my laptop have Performance control 😞 too lagging although play with GTX 1650 

9 REPLIES 9

‎06-23-2022 10:32 PM

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@PhucTho 

 

What is your machine ? HP takes away on same machines and allows systems work that out automatically.

 

Regards.

BH
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‎06-24-2022 04:58 PM

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Hello @PhucTho 

 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small alphanumeric letters.

 

best regards

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‎06-24-2022 09:24 PM

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It's 15-fa0031dx 

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‎06-24-2022 09:24 PM

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I dont remember the full product name but I know the number behind my laptop that 15-fa0031dx

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‎06-25-2022 02:21 AM

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Hello @PhucTho 

 

(1) Update BIOS

HP Firmware Pack (Intel Processors)

F.05 Rev.A14.2 MBMay 6, 2022Download

 

(2) Install graphics driver

NVIDIA Graphics Driver

30.0.15.1215 Rev.A1019.7 MBMay 15, 2022Download

 

(3) Reboot your notebook

 

(4) Install Gaming Hub SDK Package

( this is your Performance control software )

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

 

(5) Reboot your notebook

(6) See Documentation

https://support.hp.com/us-en/document/ish_3912817-3737596-16

(7) Test you notebook and use Gaming Hub

 

best regards

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‎06-25-2022 09:31 AM

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still dont have that option 😞 

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‎06-25-2022 09:43 AM - edited ‎06-25-2022 09:45 AM

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Hello @PhucTho 

 

could be that you own the BASIC model, so it's disabled from HP !

 

Same story here, I talked to another user:

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Performance-settings-in-Game-Hu...

 

best regards

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‎06-25-2022 10:32 AM

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Although it is laptop gaming but dont have it so disappointed 😞 

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‎06-25-2022 10:38 AM

HP Recommended

Hello @PhucTho 

 

You have a powerful device and should be happy with it. Later, you may be able to buy an even faster one. That would be my recommendation at this point.

 

best regards

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