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Good day,

 

I got the HP OMEN Gaming Laptop 16-wd0675nd for almost 2 years now. The hinge seems to be stuck, causing the plastic around my display to break of. I have attached a picture of it.Stuck hinge with loosen plasticStuck hinge with loosen plastic

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Ouailzq,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused  It looks like post validating the pictures seems hinges need a replacment.

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

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We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Deep_World

 

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Ouailzq,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused  It looks like post validating the pictures seems hinges need a replacment.

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Deep_World

 

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
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