• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-30-2020 02:52 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-dk0244TX
Operating System: Microsoft Windows 10 (64-bit)

In this model, the backlight keyboard can be turned on by pressing the F5 button and again to adjust the brightness or to turn it off. I noticed when on, the keyboard stays lit for only 30 seconds of inactivity before going off again. I have seen people going to the bios to change the timeout settings but I could not see such option in the bios. Is there any other way to do this? Or did I miss something within the bios?

1 person had the same question
1 REPLY 1

‎06-30-2020 11:01 AM

HP Recommended

Hello @Ammunizers 

 

Unfortunately, if that option is not available in your bios, the system doesn't have it.

All I can offer is to check your bios version. if its not the latest (currently F.21), then run the update for it.

To see what version you have, you can open the HP Support Assistant. Or you can also press the Ctrl/Alt/S keys to open an info window. Do this first before running the update.

 

Update for F.21  sp103490.exe

 

Do not have any other things open or running when you update and do not power off the PC until the updater is finished.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.