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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Microsoft Windows 11

I want to activate the game pass provided by Omen Gaming Hub.

But when I click "Start Free Trial" it opens xbox app but nothing happening can you help me to activate game pass?

10 REPLIES 10
HP Recommended

Hi @albaraka,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

To activate the Xbox Game Pass provided by the Omen Gaming Hub, follow these steps:

Step-by-Step Activation Guide

Open Omen Gaming Hub:

  • Launch the Omen Gaming Hub on your HP laptop.

Locate the Game Pass Offer:

  • Navigate to the section where the Xbox Game Pass offer is displayed.

Click "Start Free Trial":

  • Click on the "Start Free Trial" button. This should open the Xbox app.

Sign In to Xbox App:

  • If the Xbox app opens and nothing happens, ensure you are signed in with your Microsoft account. If not, sign in with the account you want to associate with the Game Pass.

Check for Notifications or Messages:

  • After signing in, look for any notifications or messages in the Xbox app related to the Game Pass activation.

Manually Redeem the Offer:

  • If the automatic process doesn't work, try to manually redeem the offer:
    1. In the Xbox app, go to the Profile icon at the top right.
    2. Select Settings.
    3. Navigate to the Subscriptions section.
    4. Look for the option to redeem a code or a promotion.

isit the Omen Gaming Hub Again:

  • If the above steps do not work, go back to the Omen Gaming Hub and try clicking "Start Free Trial" again. Sometimes, retrying can trigger the correct process.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
HP Recommended

I did what you said but nothing happened

HP Recommended

Hi @albaraka 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
HP Recommended

Rachel571 ı have the same problem and no matter how hard ı try,ı cannot benefit from the campagin .Can you help me to ?

 

HP Recommended

Could you help me to ?

HP Recommended

i had the same problem with not being able to redeem the game pass it just takes you to the xbox app and nothing happens

HP Recommended

A mi me sucede lo mismo, he intentado varias veces pero aun nada.

HP Recommended

Same thing!

HP Recommended

Hice lo que mencionas y no paso nada

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