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‎08-14-2021 11:33 AM - edited ‎08-14-2021 12:08 PM

HP Recommended
Product: OMEN 15-ek 1010 ur
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone!

I've just bought HP notebook but  there is an issue. Why I can't change type or color or brightness of keyboard lighting nor in OMEN Gaming Hub not in OMEN Light Studio? Also I can turn it on/off only by fn+f4.  Help me please

Model: OMEN 15-ek 1010 ur

Category:
1 REPLY 1

‎08-14-2021 06:08 PM

HP Recommended

@Svetlana47 

 

Its specs

          https://support.hp.com/au-en/document/c07191849

 

which says nothing about its keyboard.

 

Does your OMEN 15-ek 1010 ur  have 4-zones keyboard ? Lighting Studio only shows options for machines which have 4-zones keyboard

 

             effects.png

 

Regards.

BH
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