How to fix cpu 100% or games crashing?

[Coclos]

I have the hp victus 15 with core i5 13420h rtx 4050 16gb ram ddr4 3200mhz i have the issue that the cpu when i try to play fortnite or other games is at 100% and the Game crash or have low fps does anyone know how to fix it?

[Max3Aj]

Hi @Coclos, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear you're having trouble with your HP Victus 15 while gaming. Here are some steps you can try to resolve the issue:

Update Drivers: Ensure all your drivers, especially the graphics and chipset drivers, are up to date. You can download the latest drivers from the HP Support website

Adjust Power Settings: Set your laptop to "High Performance" mode:

• Go to Settings > System > Power & sleep > Additional power settings.
• Select High Performance.

Optimize Game Settings: Lower the in-game graphics settings to reduce CPU load. Disable features like V-Sync and lower the resolution if necessary.

Close Background Applications: Ensure no unnecessary applications are running in the background. You can check this via the Task Manager (Ctrl + Shift + Esc).

Check for Thermal Throttling: Overheating can cause the CPU to throttle. Ensure your laptop is well-ventilated and consider using a cooling pad.

Update BIOS: Sometimes, updating the BIOS can resolve performance issues. You can find BIOS updates on the HP Support website

HP OMEN Gaming Hub: Use the HP OMEN Gaming Hub to optimize performance settings. Ensure it's set to "Performance Mode".
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support