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- How would I unfreeze my mouse cursor on my *HP Victus Gaming...

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07-02-2024
12:39 PM
- last edited on
07-02-2024
04:59 PM
by
RodrigoB
I have no idea how my mouse cursor got frozen to the top of my *HP Victus Gaming Laptop*, but; I'd appreciate it if someone would email me of how I would unfreeze it!!... my email address is [personal info removed] !... I'd greatly appreciate the help!...
07-04-2024 02:50 PM
Hi @T-Dawg87 ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand how frustrating it can be to have a frozen mouse cursor. Here are some steps you can try to unfreeze the cursor on your HP Victus Gaming Laptop:
Check the Touchpad Toggle:
- Sometimes, the touchpad might be accidentally disabled. On many laptops, there is a function key (F1-F12) that toggles the touchpad. Look for an icon that resembles a touchpad on your function keys, usually in combination with the Fn key (e.g., Fn + F7).
Restart Your Laptop:
- A simple restart can often resolve many issues. If you can’t use the cursor to restart, press Ctrl + Alt + Delete, use the Tab key to navigate to the power icon, and then select restart.
Update or Roll Back Drivers:
- Update: Press Windows + X and select Device Manager. Expand Mice and other pointing devices, right-click your touchpad, and select Update driver.
- Roll Back: If the cursor issue started after a recent update, you can try rolling back the driver. In the same Device Manager window, right-click the touchpad, select Properties, go to the Driver tab, and choose Roll Back Driver.
Check for External Mouse:
- If you have an external mouse connected, try unplugging it to see if the touchpad starts working again.
Touchpad Settings:
- Go to Settings > Devices > Touchpad and ensure the touchpad is enabled.
Run the Troubleshooter:
- Press Windows + I to open Settings, go to Update & Security > Troubleshoot, and select Additional Troubleshooters. Run the troubleshooter for the keyboard and hardware devices.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.