How would I unfreeze my mouse cursor on my *HP Victus Gaming Laptop*?

[T-Dawg87]

I have no idea how my mouse cursor got frozen to the top of my *HP Victus Gaming Laptop*, but; I'd appreciate it if someone would email me of how I would unfreeze it!!... my email address is [personal info removed] !... I'd greatly appreciate the help!...

[A_Gayathri]

Hi @T-Dawg87 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand how frustrating it can be to have a frozen mouse cursor. Here are some steps you can try to unfreeze the cursor on your HP Victus Gaming Laptop:

Check the Touchpad Toggle:

• Sometimes, the touchpad might be accidentally disabled. On many laptops, there is a function key (F1-F12) that toggles the touchpad. Look for an icon that resembles a touchpad on your function keys, usually in combination with the Fn key (e.g., Fn + F7).

Restart Your Laptop:

• A simple restart can often resolve many issues. If you can’t use the cursor to restart, press Ctrl + Alt + Delete, use the Tab key to navigate to the power icon, and then select restart.

Update or Roll Back Drivers:

• Update: Press Windows + X and select Device Manager. Expand Mice and other pointing devices, right-click your touchpad, and select Update driver.
• Roll Back: If the cursor issue started after a recent update, you can try rolling back the driver. In the same Device Manager window, right-click the touchpad, select Properties, go to the Driver tab, and choose Roll Back Driver.

Check for External Mouse:

• If you have an external mouse connected, try unplugging it to see if the touchpad starts working again.

Touchpad Settings:

• Go to Settings > Devices > Touchpad and ensure the touchpad is enabled.

Run the Troubleshooter:

• Press Windows + I to open Settings, go to Update & Security > Troubleshoot, and select Additional Troubleshooters. Run the troubleshooter for the keyboard and hardware devices.

I hope this helps. 

Take care and have a good day.

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