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HP Recommended
Hp Pavilion Gaming 15 Cx0045nr
Microsoft Windows 10 (64-bit)
Hp pavilion gaming 15 cx0045nr Cpu clock speed drops to low as 0.70 during load when plugged in to ac adapter.

Even though cpu utilisation is not upto 50%

But When on battery it runs normal.

 

I've tried latest bios update to f25

Used different versions of Windows 10

Using the 150watts adapter

 

Please someone should help please

1 REPLY 1
HP Recommended

Hi@Escotts, Welcome to the HP Support Community!

 

 Apologize for the issue with the CPU clock speed is low. We understand it's a gaming notebook lets try a few troubleshooting steps to fix the issue.

 

Check for the Windows update?

 

Check for the BIOS update ?

 

Tried Adding the game to High performances in the Nivida control panel?

 

Download GEFORCE EXPERIENCE updates the gaming drivers.

 

Turn on Game Mode. Game Mode is a new feature in Windows 10 Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

 

Press the Windows key and G to open the Game bar.

 

In the game bar, click Settings.

 

Click the check box next to the game title to enable Game Mode for that game.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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