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‎10-31-2020 05:14 AM

HP Recommended
Product: Pavillion Gaming ec0106ax

Product Name and Model - HP Pavillion Gaming ec0106ax

Briefing:  I bought this product fairly recently and found out that out of the 8GB RAM only 5.92GB is usable the other 2GB is reserved by the VEGA 8 and since the BIOS is locked I cannot change that amount. This leads to a decent amount of stutters whenever I'm playing a heavy game and it loads a new area even if it is installed on the SSD. So I want to expand my RAM.

 

Problem: Which RAM should I buy? I had a previous notebook HP Envy 15, the RAM from which doesn't fit the slot in the pavillion laptop. So Please recommend me a RAM (8gb) as I have no clue which is the best fit for this laptop.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2020 10:34 AM

HP Recommended

@thundr_strike

 

I reviewed your post and I understand that you want to upgrade the RAM on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Your computer supports up to 32GB of RAM and you can install the same in the below configuration.

 

● 16 GB (16 GB × 1 or 8 GB × 2)

● 12 GB (8 GB × 1 + 4 GB × 1)

● 8 GB (8 GB × 1 or 4 GB × 2)

 

Below is the part number for the RAM.

 

8 GB 937236-855

 

Refer to the below service guide for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06446633

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-05-2020 10:34 AM

HP Recommended

@thundr_strike

 

I reviewed your post and I understand that you want to upgrade the RAM on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Your computer supports up to 32GB of RAM and you can install the same in the below configuration.

 

● 16 GB (16 GB × 1 or 8 GB × 2)

● 12 GB (8 GB × 1 + 4 GB × 1)

● 8 GB (8 GB × 1 or 4 GB × 2)

 

Below is the part number for the RAM.

 

8 GB 937236-855

 

Refer to the below service guide for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06446633

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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