Hp Tools Partition is gone

[Onyxcho_Lune]

I have an HP Victus 16-s0117nq laptop, and I had an hp tools partition and a system recovery partition, next to them was an empty 15gb partition that I deleted before installing Windows 11. However, the HP_TOOLS partition disappeared with it. I want to recover it, but I don't want to wipe my os or anything. Is there any way to recreate this partition and any way to get the files for it back from HP? 

[Onyxcho_Lune]

To clarify, the system recovery partition is still there. I only need the HP_TOOLS one.

[VikramTheGreat]

Hi @Onyxcho_Lune,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you've accidentally deleted the HP_TOOLS partition on your HP Victus 16-s0117nq laptop but don't want to wipe your current OS, there is still a way to recreate and restore the HP_TOOLS partition. Here’s how to do it according to HP’s recommended steps.

Step 1: Check if the Partition Is Recoverable

Before proceeding, verify if the partition was just deleted or if it's fully gone:

1. Right-click on the Start menu and select Disk Management.
2. Look for the HP_TOOLS partition (if it's still there but not labeled correctly).

• If you find it, you can try assigning a drive letter to it and check if it works.
• If you don’t see it, continue with the steps below.

Step 2: Download HP Recovery Tools

You can recreate the HP_TOOLS partition using the HP Recovery Tool. Here's what you need to do:

1. Visit HP’s official support website:
   Go to the HP Support page.
2. Search for your laptop model:
   Enter HP Victus 16-s0117nq in the search bar and go to the drivers and downloads section.
3. Download the HP Recovery Manager or HP Recovery Tools:
   Look for HP Recovery Manager (or similar tools for your model) under the software and drivers section.
4. Install the tool:

• After downloading the recovery tools, install them on your system and check.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[Onyxcho_Lune]

Under the software and drivers downloads for my laptop, there is neither hp recovery manager, nor hp recovery tools. There is the prompt to download hp cloud recovery from the ms store, but I've tried that. It doesn't find anything for my model.

[VikramTheGreat]

Hi @Onyxcho_Lune,

Welcome to the HP support community.
 

Please help us with your HP unit serial number or the product number on a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[Onyxcho_Lune]

I cannot find any option related to private messages. I have opened a case through email through HP's support page.

[VikramTheGreat]

Hi @Onyxcho_Lune,

I hope this message finds you well. Please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support