Hp cool sense

[mahs_ltd]

Hello Team,

I lost the Hp cool sense software on my : HP ENVY m6-w102dx after i did an upgrade.
I have been trying to install it but I always get stuck with update net framework although my framework is updated.

Kindly assist with getting the driver or software for the device.

[DavidPK · Accepted solution]

Hi,

Try the following.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select Programs and Features.

Click on Turn Windows features on or off in the left hand pane.

When this window has loaded, enter a checkmark against .NET Framework 3.5 (includes .NET 2.0 and 3.0) then click Ok and follow through the procedure to install this.

When this has completed, restart the notebook.

When windows has fully reloaded, download the installer for HP CoolSense on the link below and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp67501-68000/sp67743.exe

When the download has completed, open your Downloads folder, right click the CoolSense installer and select 'Run as Administrator' to start the installation.

If this completes Ok, restart the notebook.

Regards,

DP-K

[mahs_ltd]

Thanks it worked well.

I also have a problem of not being able to change my lockscreen. I updated to Windows education from pro. It says in the lock screen settings that it's only for organization.

Kindly assist