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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen 15-dc
Microsoft Windows 10 (64-bit)

Hello good afternoon
I have a problem with my hp omen 15-dc model

Suddenly it stop working and dont want to start up

I try to reset the ram

But i notice that the ssd is getting berry hot

So i removed battery

Whenever i put it back the laptop dont turn on and the ssd start heating

I did my research and i had been told that its the ssd cheapest  And need to be Need to be replaced !


kindly advise 

2 REPLIES 2
HP Recommended

@Jllel  If your power is connected, the SSD heats up but the laptop wont start?

You would need to speak with the warranty department. Ill ask if someone can contact you here in a PM.

Thanks.

HP Recommended

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