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- Hp omen 15 en0004nt Ryzen 7 4800h 399 mhz in game and fps dr...

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09-10-2022 05:07 AM
hello, when playing games on my hp omen 15 en0004nt ryzen 7 4800h and gtx1650 ti 1TB SSD laptop, it drops to 399 mhz and the game crashes, I can't play, the fps drops to 5 I'm waiting for your urgent help thanks
09-10-2022 05:17 AM
Hello @Mehmet40
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
BIOS Version/Date |
(2) Start Windows <device manager>
- Expand <Disk drives>
- Expand <Display adapters>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results
09-10-2022 05:38 AM
Hello @Mehmet40
I strongly advise you to go back to Windows 10 as your notebook model OMEN Laptop - 15-en0004nt is not fully tested and certified by HP to use Windows 11. |
(1) Backup <all> personal data (documents/pictures/videos etc...) to external <USB hard drive>
(2) Downgrade from Windows 11 to Windows 10
https://www.techadvisor.com/article/744263/how-to-downgrade-from-windows-11-to-windows-10.html
(3) if downgrade fails ...
--->>> Please reinstall your operating system !
You need to prepare bootable <USB flash drive>
Use the official Microsoft method:
https://www.microsoft.com/tr-tr/software-download/windows10ISO
https://www.microsoft.com/en-us/software-download/windows10ISO
After installation is done, download and install HP drivers
https://support.hp.com/tr-tr/drivers
https://support.hp.com/us-en/drivers
(4) Please report your results
09-10-2022 01:12 PM
I did what you said and switched to windows 10, but when I restore the games, it drops to 399.3 Mhz again after a certain period of time, I can't find what is causing it please help i have updated all drivers and hp omen 15 en0004nt when i check from hp website, i changed bios from f16 to f18 but still the problem is not solved laptop features ryzen 7 4800h gtx 1650 ti 16gb ram (8×2 3200Mhz) 1TB SSD
09-10-2022 01:20 PM - edited 09-10-2022 01:26 PM
Hello @Mehmet40
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
OS Name |
Version |
BIOS Version/Date |
(2) Please report your results
09-10-2022 02:08 PM
Hello @Mehmet40
(1) Start Windows <device manager>
- Expand <Display adapters>
- Expand <Monitors>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(2) Please report your results