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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-10-2022 03:26 PM

HP Recommended

What is technically wrong? what should i contact hp support about

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‎09-10-2022 03:35 PM - edited ‎09-10-2022 03:44 PM

HP Recommended

Hello @Mehmet40 

 

Simple as that:

 

The performance CPU clock rate drops dramatically when the charger is connected ! ! !

The problem does not exist in battery mode (without the charger).

 

Good luck

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‎09-10-2022 03:41 PM

HP Recommended

When it is plugged in, the fps drops again when you get the best performance from the battery, but when there is a better battery, the fps does not drop. I have been using the laptop for 1 year, when I plug it in, the fps drops and the plug increases in temperatures.

 

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‎09-10-2022 03:47 PM - edited ‎09-10-2022 06:53 PM

HP Recommended

Hello @Mehmet40 

I have offered you a lot of support.

All the best

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