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‎09-10-2015 09:25 PM

HP Recommended
Product: HP Omen
Operating System: Microsoft Windows 10 (32-bit)

Recently i have had trouble with my keyboard backlight. It turns on and off with fn + f5 but i cannot change the brightness or the color using the Omen control. Even though it changes in the omen control it does not have an effect on the actual keyboard. I have downloaded the utility update today and restarted my computer and i have yet to see any change. any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-14-2015 05:12 AM

HP Recommended

Do you have the latest HP System Event Utility software installed?

 

In HP OMEN Control - Lighting control, have you tried changing "brightness" or "saturation"?


"Appreicate a Kudo if you like my post or find it useful."

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3 REPLIES 3

‎09-14-2015 05:12 AM

HP Recommended

Do you have the latest HP System Event Utility software installed?

 

In HP OMEN Control - Lighting control, have you tried changing "brightness" or "saturation"?


"Appreicate a Kudo if you like my post or find it useful."
Was this reply helpful? Yes No

‎09-14-2015 06:49 PM

HP Recommended
The brightness doesnt change when i move the slider and i have no saturation option. I just updated and it stays the same whitish/red color at the same brightness. 0% and it still is on
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‎09-14-2015 06:50 PM

HP Recommended
I just needed to restart my computer thank you!
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