Hp omen gaming hub free scription

[Umair124]

I want to activate the game pass provided by Omen Gaming Hub.

But when I click "Start Free Trial" it opens xbox app but nothing happening can you help me to activate game pass?

[Nal_NR]

Hi @Umair124,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Are you getting any errors?

If clicking "Start Free Trial" in the OMEN Gaming Hub opens the Xbox app but nothing happens, it could be due to several issues related to the Xbox app or the OMEN Gaming Hub integration. Here are some steps you can take to troubleshoot and activate the Game Pass:

1. Check Xbox App and OMEN Gaming Hub Integration

Ensure Both Apps Are Updated:

1. Open the Microsoft Store and go to Downloads and updates.
2. Check for updates for both the Xbox app and the OMEN Gaming Hub.
3. Install any available updates.

Restart Both Apps:

1. Close the Xbox app and OMEN Gaming Hub completely.
2. Reopen OMEN Gaming Hub and try activating the Game Pass again.

2. Sign In to the Xbox App

• Check Sign-In Status:
  1. Open the Xbox app and ensure you are signed in with the same Microsoft account used for OMEN Gaming Hub.
  2. If not signed in, sign in with your Microsoft account.

3. Check for Microsoft Account Issues

• Verify Account Status:
  1. Go to the Microsoft Account website and ensure there are no issues with your account.
  2. Confirm that your account is active and in good standing.

4. Clear Xbox App Cache

• Reset Xbox App:
  1. Open Settings > Apps > Apps & features.
  2. Locate the Xbox app in the list and select it.
  3. Click on Advanced options and then select Reset.

5. Check Internet Connection

• Verify Connectivity:
  1. Ensure you have a stable internet connection.
  2. Try restarting your router or switching to a different network if possible.

Please find the remaining steps in the next post.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Nal_NR]

Hi @Umair124,

Please find the remaining steps below. 

6. Manually Activate Game Pass

• Access Xbox Game Pass:
  1. Open the Xbox Game Pass website directly.
  2. Sign in with your Microsoft account and follow the prompts to start your free trial.

7. Reinstall OMEN Gaming Hub

• Reinstall the App:
  1. Open Settings > Apps > Apps & features.
  2. Locate OMEN Gaming Hub and select it.
  3. Click Uninstall and then reinstall the latest version from the OMEN Gaming Hub website.

8. Check for Known Issues

• Visit Support Pages:
  1. Check the OMEN Gaming Hub support page or the Xbox support page for any known issues or maintenance updates.

By following these steps, you should be able to resolve the issue and successfully activate your Game Pass through OMEN Gaming Hub.

1. Open Omen Gaming Hub. Launch the Omen Gaming Hub on your laptop.
2. Check for Promotions. ...
3. Sign In to Your Microsoft Account. ...
4. Visit Xbox Game Pass Page. ...
5. Use Xbox App (if applicable) ...
6. Check Your Email.

HP Support:

1. If you continue to experience issues, contact HP Phone Support for assistance with OMEN Gaming Hub.

Xbox Support:

1. For issues related to Xbox Game Pass, contact Xbox Support for help with account or activation problems.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Umair124]

Still didn't work what should i do now?

[Nal_NR]

Hi @Umair124 ,

We apologize for the inconvenience, but it seems that the issue persists even after attempting the troubleshooting steps mentioned above.

I recommend you contact phone support for further assistance.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.