Hp victus got blank screen while using it

[Zaman10]

Hii I need help about the warranty and repair of my hp victus but no one is calling me back after calling **bleep** helpline number so i request any of the hp agent to call me 

[Garp_senchau]

Hi @Zaman10,

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

Could you please provide more details about the issue you're experiencing with the warranty of your unit?

As for the blank screen problem, I recommend referring to this guide and following the troubleshooting steps outlined there.

Reference: HP PCs - Computer starts but the screen remains blank (Windows 11, 10) | HP® Support

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

Regards,