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HP Recommended

Subject: HP Victus 16-s0032nt – Not Powering On

 

Hi HP Support,

 

I’ve been using my HP Victus 16-s0032nt laptop for about a year, and recently it stopped working completely. When I press the power button, nothing happens — no fan, no screen, no startup sound. The only thing I see is the orange charging light, so it looks like it’s getting power, but not turning on.

 

Before this, the screen was randomly flickering on and off a few times. I’m not sure what fixed it back then, but now it won’t turn on at all.

 

I tried holding the power button, Windows+V reset, and using an external monitor — nothing  helped

 

Thanks in advance for your 

1 REPLY 1
HP Recommended

Hi @Ramazan3444 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thanks for laying out the details so clearly — that helps a lot. Since your HP Victus 16-s0032nt shows the orange charging light but won’t power on, here’s a structured approach to troubleshoot it:

What the Orange Light Means

  • The solid orange light typically indicates the battery is charging.
  • If the laptop doesn’t respond at all, it could point to a battery fault, motherboard issue, or power delivery problem.

Step-by-Step Troubleshooting

1. Try a Hard Reset

  • Disconnect the charger.
  • Hold the power button for 30 seconds.
  • Reconnect the charger and try powering on again.

2. Check Battery Health

  • If possible, remove the battery and try powering on with just the charger.
  • If it turns on, the battery may be faulty.

3. Inspect RAM Modules

  • Loose or faulty RAM can prevent booting.
  • If you're comfortable opening the back panel, reseat the RAM sticks (remove and reinsert them).

4. BIOS Recovery Attempt

  • Hold Windows + B or Windows + V, then press and hold the power button for 2–3 seconds.
  • Release all keys and wait for BIOS recovery to start. If nothing happens, move to the next step.

5. External Display Test

  • You’ve already tried this — good call. Since it didn’t help, the issue is likely deeper than just the screen.

 

Let me know how it goes.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
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