Hp victus wifi network not found

[Ayaan20]

This is my second hp victus laptop that i bought after returning the first one which had same issue, got the doa letter and replaced. After 4 days of getting this, it has the same wifi network not found issue. I checked all videos online, updated all drivers and everything. Please get m a fix for this. First time went into hp and this terrible experience. Same laptop second time same issue. Even your technical was not able to fix it when the same issue came in the previous victus which i replaced. Do something or contact me i need doa letter

[ub6424]

Hello @Ayaan20 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <device manager>

- Expand <Network adapters>

--->>> Send screenshot

(3) Please report your results

[ub6424]

Please report back

Kind regards

[FrankCar]

Two hours ago I had a good WiFi connection. A half-hour later this damned thing (HP Victus) says it can't see any WiFi network at all. I know that the network is fine, because I have two Android phones connected to it. What's more, of says there isn't any network at all--where I am I can see 8 WiFi networks with my phones.

I rebooted twice, shut down and waited a minute before rebooting, ran the Windows network troubleshooter, installed the two HP system software updates that Windows could find...and still, this piece of crap can't see any WiFi signal at all. And I bought the damned thing only two months ago. This is far, far below the quality I expect from HP. Has anyone been able to fix this?

[ub6424]

Hello @FrankCar 

Please create new toptic and I will help you.

Kind regards