• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)

I am getting error "HP PCs - Hard disk 3F0 boot device not found error".

 

My computer did an update few days ago, now it has a black screen with a blue box that says boot device not found , please install  an operating system on your hard disk. Hard disk -(3F0). It also has F2 for diagnostics  so when I push f2 it has memory test, storage tests, hard drive check, language and exit. Memory test passed, tried storage said no storage, tried hard drive check it says no hard drive so I can't even get an error code to give to anyone

And after few tries it successfully boot but once I logged out it still shows the same error. 

Can someone please help me figure out what happened to my computer.

 

 

 

 

 

 

Product Id : 3E3R5PA#ACJ

Serial number : [Personal Information Removed]

Operating System : Windows 11

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.