I am getting hp omen 16 i713HX rtx 4060 I saw some reviews saying that It would get motherboard issu

[Rohit882]

I am getting hp omen 16 i713HX rtx 4060

some reviews say all omen 16 would get motherboard issues 

Should I go for it ????

[Sneha_01]

Hi @Rohit882,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It's understandable to have concerns about potential issues with a product, especially when you come across reviews mentioning recurring problems. However, it's essential to approach these reviews with a critical eye and consider a few factors before making your decision:

Reliability of Sources: Evaluate the credibility of the sources providing these reviews. Are they reputable tech reviewers, or are they random users on forums? Professional reviewers often have a more comprehensive understanding of the product and its strengths and weaknesses.

I request to connect with our sales team they will help you with this.

1. Click on this link - https://www.hp.com/us-en/shop

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support