I am having 3.38gb useable ram out of 8gb in my hp pavilion gaming laptop

[Soumay]

Hello there 

i am having 3.38gb useable ram out of 8gb ram in my hp pavilion gaming laptop 

HP Pavilion Gaming - 15-ec0026ax 

I tried almost everything i found on the internet still nothing change

[banhien]

@Soumay 

The specs of your machine is

          https://support.hp.com/au-en/document/c06466986

It has 4GB on each slot (total 8GB). Please use a tool called CPU-Z to check : Can it see BOTH slots

Regards.

[Soumay]

yes it reads both ram but it shows 4.6gb ram for hardware how do i fix that 

[banhien]

@Soumay 

I believe AMD fixed this problem long time ago. Please try

            https://community.amd.com/t5/graphics/integrated-gpu-is-using-too-much-ram/td-p/351651

Regards.

[Soumay]

i check my bios there is no such option to change igup ram or things in that chat

[banhien]

@Soumay 

Reinstall Windows may help.

For W10:   https://www.microsoft.com/en-au/software-download/windows10

For W11:   https://www.microsoft.com/software-download/windows11

Regards.

[Soumay]

Won't any of my data will be gone ?

Or if i reinstall windows my windows 10 pro version will be shift back to windows 10 home 😔

[banhien]

@Soumay 

It will go back to ORIGINAL Windows that means Home

Regards.

[Soumay]

if that also not work my money spend on the pro version will be waste 

[banhien]

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@Soumay wrote:

if that also not work my money spend on the pro version will be waste 

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@Soumay 

No. As I said above, it will use product key in BIOS to determine Windows Home or Pro to activate itself. Worse case, you can change the key which you paid for.

Hope this makes sense.

Regards.