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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello there 

i am having 3.38gb useable ram out of 8gb ram in my hp pavilion gaming laptop 

HP Pavilion Gaming - 15-ec0026ax 

I tried almost everything i found on the internet still nothing change

 

Settings 13-04-2023 22_18_46 (3).png

11 REPLIES 11
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@Soumay 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c06466986

 

It has 4GB on each slot (total 8GB). Please use a tool called CPU-Z to check : Can it see BOTH slots

 

Regards.

BH
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HP Recommended

yes it reads both ram but it shows 4.6gb ram for hardware how do i fix that 

HP Recommended

@Soumay 

 

I believe AMD fixed this problem long time ago. Please try

 

            https://community.amd.com/t5/graphics/integrated-gpu-is-using-too-much-ram/td-p/351651

 

Regards.

BH
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HP Recommended

i check my bios there is no such option to change igup ram or things in that chat

HP Recommended

@Soumay 

 

Reinstall Windows may help.

 

For W10:   https://www.microsoft.com/en-au/software-download/windows10

For W11:   https://www.microsoft.com/software-download/windows11

 

Regards.

BH
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HP Recommended

Won't any of my data will be gone ?

Or if i reinstall windows my windows 10 pro version will be shift back to windows 10 home 😔

HP Recommended

@Soumay 

 

It will go back to ORIGINAL Windows that means Home

 

Regards.

BH
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HP Recommended

if that also not work my money spend on the pro version will be waste 

HP Recommended

@Soumay wrote:

if that also not work my money spend on the pro version will be waste 


@Soumay 

 

No. As I said above, it will use product key in BIOS to determine Windows Home or Pro to activate itself. Worse case, you can change the key which you paid for.

 

Hope this makes sense.

 

Regards.

BH
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