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- I cannot find lighting tab in hp omen 16.

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02-04-2022 01:21 PM
What is the version of your OGH right now ? It should be v 1101.2291.5.0. It is not a tab itself, ONLY when you click to the main menu
If NOT, your machine may NOT support Light Studio at all.
Regards.
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02-05-2022 10:11 AM
Sorry, not 1101.2291.5.0. it is 1101.2201.5.0. Looks like the version on your machine is NOT the same version of my machine. I can't read text on the image. I believe HP checks hardware on each machine before download OGH available options for THAT machine.
Regards.
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02-05-2022 11:04 AM
Looks like mine is also 1101.2201.5.0 version. I did also run light studio. When i ran light studio it shows "unfortunately this device is not supported by omen light studio" in 2nd picture. Does this mean this laptop does not have rgb keyboard? But my retailer were claiming it have 4 zone keyboard.
02-05-2022 11:13 AM - edited 02-05-2022 11:32 AM
.@Banhien
it seems i also have same version. When i ran light studio it shows "unfortunately this device is not supported by omen light studio"
Does this mean this device does not have rgb keyboard where as my laptop retailer were claiming it has 4 zone keyboard
02-05-2022 11:41 AM
@Suzan77 wrote:.@Banhien
it seems i also have same version. When i ran light studio it shows "unfortunately this device is not supported by omen light studio"
Well, As mentioned before, your machine may not support Lighting Studio at all. On my machine
Please select Effects to see any luck when changing options.
Regards
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02-05-2022 02:45 PM
Well, that's it. It says "unfortunately this device is not supported by omen light studio". Nothing I can help.
Regards.
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02-06-2022 08:32 AM
While buying store insured that it has 4zone keyboard now it seems it was lie. I was hoping such an issue was due to some driver missing. Now I finally came to the conclusion that this device does not support RGB keyboard. Thanks for your help.