I cannot find lighting tab in hp omen 16.

[Suzan77]

Omen by hp laptop 16-b008otx

I installed omen gaming hub and i cannot find lighting tab .

[banhien]

@Suzan77 

What is the version of your OGH right now ? It should be v 1101.2291.5.0. It is not a tab itself, ONLY when you click to the main menu

            

If NOT, your machine may NOT support Light Studio at all.

Regards.

[Suzan77]

My OGH version is 1101.2201.5.0 which i recently downloaded from microsoft  store.  I cannot see other option to update ogh version. But i can see light studio in ogh.

[banhien]

@Suzan77 

Sorry, not 1101.2291.5.0. it is 1101.2201.5.0.  Looks like the version on your machine is NOT the same version of my machine. I can't read text on the image. I believe HP checks hardware on each machine before download OGH available options for THAT machine.

Regards.

[Suzan77]

Looks like mine is also 1101.2201.5.0 version. I did also run light studio. When i ran light studio it shows "unfortunately this device is not supported by omen light studio" in 2nd picture. Does this mean this laptop does not have rgb keyboard? But my retailer were claiming it have 4 zone keyboard.

[Suzan77]

.@Banhien

it seems i also have same version. When i ran light studio it shows "unfortunately this device is not supported by omen light studio"

Does this mean this device does not have rgb keyboard where as my laptop retailer were claiming it has 4 zone keyboard

[banhien]

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@Suzan77 wrote:

.@Banhien

it seems i also have same version. When i ran light studio it shows "unfortunately this device is not supported by omen light studio"

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@Suzan77 

Well,  As mentioned before, your machine may not support Lighting Studio at all. On my machine

            

Please select Effects to see any luck when changing options.

Regards

[Suzan77]

I cannot even select the keyboard in light studio. And also there is no change when i change the effect.

[banhien]

@Suzan77 

Well, that's it. It says "unfortunately this device is not supported by omen light studio". Nothing I can help.

Regards.

[Suzan77]

While buying store insured that it has 4zone keyboard now it seems it was lie. I was hoping such an issue was due to some driver missing. Now I finally came to the conclusion that this device does not support RGB keyboard. Thanks for your help.