I cannot install bluetooth driver OMEN Gaming Laptop

[DeltaValis]

I used CCleaner to clean my pc, and when it updated my bluetooth driver it stopped working. I tried getting windows to automatically update it, i tried installing the driver for my device on the hp website, i tried installing the driver on the intel website, and I tried installing the old 2023 version of my driver. i do not have any restore points to reset to. Any ideas on how i can fix this issue? I'm really desperate here.

[Venom21 · Accepted solution]

First, don't use those 3rd party apps. Windows is very smart now. It auto clean and optimize system. Don't use them and drivers are also handled by windows update. 

Now for a fix, Open Device Manager (right-click Start > Device Manager). Expand Bluetooth, right-click your adapter (likely Intel Wireless Bluetooth or Realtek), select Uninstall device, and check "Delete the driver software" if available. Also uninstall any related entries under Network adapters or Universal Serial Bus controllers that mention Bluetooth. Restart your PC, Windows should auto-install a basic version.

If issue remains then Go to Settings > System > Troubleshoot > Other troubleshooters. Run the Bluetooth one, it resets services and the driver stack without needing restore points. Restart after it completes.

[DeltaValis]

Thank you so much! this worked.