I found an hp omen laptop, not sure what model, and it won't power on.

[Fordkage]

So I found an old hp omen laptop, dont know the model, it has the original charger but what looks like a brand new battery, but it just won't power on, is there any where I could possibly send it to get it working again? 

[zoey7886]

@Fordkage, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP OMEN Laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP OMEN laptop won't power on, performing a hard reset could help resolve the issue. Follow these steps:

Disconnect all external devices:

• Unplug the charger.
• Remove any connected peripherals (USB devices, external hard drives, etc.).

Remove the battery:

• For removable battery models:
  • Turn off the laptop.
  • Flip the laptop over and remove the battery.
  • If your model has a non-removable battery, skip this step.

Disconnect from power:

• Unplug the power cord from both the laptop and the power source.

Drain residual power:

• Press and hold the power button for approximately 15 seconds. This helps discharge any remaining power in the laptop components.

Reinstall the battery:

• For removable battery models:
  • Reinsert the battery.
  • For non-removable battery models, proceed to the next step.

Reconnect the charger:

• Plug the charger back into the laptop and the power source.

Power on the laptop:

• Press the power button to turn on the laptop.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  
https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

We're looking forward to helping you get back up and running!   

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[zoey7886]

@Fordkage, let me know how it goes!