I get unstable fps in games when my laptop is plugged in

[Devlet1]

When im gaming,after some time my fps drops or gets unstable when plugged in(for example,from 120 fps to 45 fps).And when i remove the plug and plug it again the fps goes back to the state it should be in and after some time(30 secs-10 mins) my fps goes back to its unstable/low state.I just got this laptop 2 months ago.I've tried performance mode and everything.How can i solve this issue?

[ub6424]

Hello @Devlet1 

Sorry to hear that you are having problems ... I would like to help you.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform Component Tests ( AC Adapter / Battery )

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[Devlet1]

Hi.Thanks for replying.I ran the tests you sent.There were no errors.

[ub6424]

Hello @Devlet1

Thanks for reporting.

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[Devlet1]

sorry for making you wait btw.

  

[ub6424 · Accepted solution]

Hello @Devlet1 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.10 Rev.A

13.8 MB

Sep 16, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Dynamic Tuning Driver

1.0.10702.25133 Rev.C

3.4 MB

Feb 1, 2022

Download

Intel Management Engine Interface (MEI) Driver

2210.2.80.0 Rev.E

1.7 MB

Sep 5, 2022

Download

Intel Serial IO Driver

30.100.2134.22 Rev.C

0.8 MB

Jan 21, 2022

Download

Intel High-Definition (HD) Graphics Driver

30.0.101.2079 Rev.E

474.4 MB

Oct 19, 2022

Download

NVIDIA High-Definition (HD) Graphics Driver

30.0.15.1179 Rev.D

1019.3 MB

Mar 15, 2022

Download

(6) Restart Windows

(7) Test your notebook

(8) Please report your results

[Devlet1]

Thank you for helping me solve the problem.Everything works much more smoothly now.

[ub6424]

---

@Devlet1 wrote:

Thank you for helping me solve the problem.Everything works much more smoothly now.

---

Hello @Devlet1 

The pleasure is mine !

Create Windows system <restore point> to save the current stable state !

How to Create a System Restore Point on Windows 10 or Windows 11

Kind regards

[EVREGEN]

Please help me! My situation is same with this friend and I also installed all drivers from HP driver site. Also checked frame version beetwen my drivers which installed and your shared. But problem still continue. Can you help me? 

I aslo checked hardwares.

[EVREGEN]