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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L4AV)

On the warranty status page there should be a link "Dispute Warranty" but it is not there.

I want to dispute my warranty because a family member purchased this for me as a gift in the past week and the package WAS NOT OPENED UNTIL yesterday and I says that the warranty expired the day I registered it (which was the same day(yesterday) that it arrived in the mail.

 

I would like to emphasize that this was bought brand new in just the past week. it was never an "openbox"

My family member purchased this through Memory Express

Can anyone help me.

 

EDIT: I just noticed that it says it may be a "commercial product" and that may be why the link does not show,

if this is the case, then how does my warranty work?

 

1 REPLY 1
HP Recommended

Hi @TamahaganeChip,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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