• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion Gaming - 15-ec0010nq
Microsoft Windows 10 (64-bit)

I want to add more ram memory to my laptop,but I am not sure if it will void my warranty.

Is it okay if i add ram memory?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to chapter 5 of the service manual, upgrading the memory or storage drives is a customer-authorized procedure.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC

 

So, you should not void the warranty unless you break something in the process of doing the upgrades.

 

Bear in mind that if your notebook needs warranty service, you will need to return it to its original hardware configuration.

 

Your notebook supports up to 2 x 16 GB of memory.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

According to chapter 5 of the service manual, upgrading the memory or storage drives is a customer-authorized procedure.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC

 

So, you should not void the warranty unless you break something in the process of doing the upgrades.

 

Bear in mind that if your notebook needs warranty service, you will need to return it to its original hardware configuration.

 

Your notebook supports up to 2 x 16 GB of memory.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.