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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V9A1AV)
Microsoft Windows 11

Hi,

My warranty is on wrong date.

I bought the laptop online 9/9/2022 but the warranty show it start 16/1/2022. I try to dispute the warranty but the dispute button not available.

3 REPLIES 3
HP Recommended

Hi @Zuhry

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing warranty-related issues on your system. Do not worry, we are here to fix it.

 

May I know which link were you using to dispute?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/us-en/document/ish_2534210-1364541-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
HP Recommended

I used this link https://support.hp.com/us-en/document/ish_2534210-1364541-16  already, and put my SN and my warranty details came out but I can't dispute the warranty, there no dispute button or hyperlink.

HP Recommended

Alright.

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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