• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended

Hi team,

 

I am trying to install Windows 11 through a bootable USB stick on a recently acquired Free DOS OMEN Gaming Laptop 16-wf0109nq (95S27EA) but getting the 'Install driver to show hardware' screen when trying to do so.

 

IMG-20251115-WA0002.jpeg

 

Could you please guide me through step-by-step detailed information in order to be able to pursue with the Windows 11 installation?

 

Kind regards,

Daniel-Alexandru

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Later edit:

 

For anyone else encountering the same issue, Windows 10 is the fix for a clean Free DOS first installation.

View solution in original post

3 REPLIES 3
HP Recommended

Later edit:

 

For anyone else encountering the same issue, Windows 10 is the fix for a clean Free DOS first installation.

HP Recommended

This usually happens on FreeDOS HP OMEN laptops because the storage (Intel VMD / RST) driver is missing.
Try this first:
Power on → press F10 to enter BIOS
Go to Advanced > Storage Configuration
Disable Intel VMD Controller (if available)
Save and restart, then try Windows 11 installation again
If the SSD is still not visible:
Download the Intel RST driver for OMEN 16-wf0109nq from HP’s support site
Copy it to the Windows USB
On the “Install driver” screen, click Browse and load the driver
After this, the SSD should appear and you can continue the installation.
I followed the same steps on a similar OMEN FreeDOS model and also documented them for reference: pkrvip

Regards Wajat
HP Recommended

Thank you very much for sharing this valuable information, Wajat!

 

Kind regards,

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.