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Internet goes slower while charging.

OMEN Laptop 15-ce0xx
Microsoft Windows 10 (64-bit)

I have a problem on laptop wifi when I plug the charger in the internet goes slower even though the power plan is set to maximum. my laptop is Hp omen 15, installed the latest driver installed for the network adapter. network adapter is Intel (R) Dual Band Wireless-AC 7265

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Internet goes slower while charging.

@MarwanMahjoob Here's a few things you need to do, to resolve this issue once and for all:

  • Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs.
  • try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options.
  • Link for safe mode with networking is given in my earlier post. Please try that.
  • Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same
  • Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only.
  • Try performing a clean boot in windows 10 using this link: Click here for steps
  • Try this link fixing network connections in windows 10: Click here
  • Then create a new user profile and try to connect both through WiFi and using a wired connection.
  • Then as a last ,resort try to perform a system recovery to factory setting and check if this helps after backing up all your files.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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