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‎02-06-2024 03:32 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U6AV)

Hi, I had a Victus laptop I purchased in July 2022 which I registered with my Microsoft account which was stolen the other day. I'm currently trying to find out if device encryption might have been enabled by default, as this seems to be the case for HP computers running Windows 11 but I contacted customer support and they were unable to give me an answer. What are the chances of it being enabled by default?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2024 09:35 AM

HP Recommended

Hi @Turenne,

 

Unfortunately, we will not have any information related to how a PC is shipped when purchased new and which applications are activated or enabled when first set it up.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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3 REPLIES 3

‎02-08-2024 12:34 PM

HP Recommended

Hi @Turenne,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for information related to device encryption on your Laptop.

 

Device encryption is a Windows feature that provides a simple way for some devices to enable BitLocker encryption automatically. Device encryption is available on all Windows versions and is enabled on few Laptops/PC'S automatically.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No

‎02-09-2024 11:27 AM

HP Recommended

Do you happen to know if this is the case for Victus laptops?

Was this reply helpful? Yes No

‎02-13-2024 09:35 AM

HP Recommended

Hi @Turenne,

 

Unfortunately, we will not have any information related to how a PC is shipped when purchased new and which applications are activated or enabled when first set it up.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No
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