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09-04-2022 02:16 PM
When I opened my gaming laptop the green turn on button was already on so i waited until it booted up but no, it didn’t so I held the power button for 30 seconds so it can reboot but it didn’t it’s suck with the light on and no button works, the screen doesn’t show anything, the button doesn't glow, I even tried letting it sit until the power goes out and nothing works, HELP!!
09-04-2022 03:08 PM
Sorry to hear that you are having problems ... I would like to help you.
(1) Power off computer
(2) Disconnect charger
(3) Press and hold <power> button for 30 seconds
(4) Connect charger
(5) Follow the HP standard procedure
(6) Please report your results
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