cancel
Showing results for 
Search instead for 
Did you mean: 
Gerard_DR
New member
1 0 0 0
Message 1 of 3
2,096
Flag Post

Issue with the omen 15 keyboard lightning

HP Recommended
Omen 15 -dc0xxx
Microsoft Windows 10 (32-bit)

My problem is that the central zone and the wasd of my keyboard do not turn on the same color as the left and right zone, for example, if I want to put all the white keyboard the central part and the wasd look like a yellowish white while the left and right areas are seen in light white.

Help me please, and thank you so much

2 REPLIES 2
Photoray002
Level 15
Level 15
12,666 12,443 1,306 4,291
Message 2 of 3
Flag Post
HP Recommended

Hello @Gerard_DR 

 

If the keyboard light zones are not lighting the way they should, the keyboard or the led control system is most likely failing.

You would need to contact HP directly for further assistance.

Contact HP Worldwide | HP® Official Site

 

You could try uninstalling the command center, then reinstalling it.

Use this link to download with... Get OMEN Command Center - Microsoft Store 

0 Kudos
George-mk
Level 2
17 14 0 1
Message 3 of 3
Flag Post
HP Recommended

Hello mate,

 

Did you solve the problem with the lighting in your keyboard? I have the same issue and i think it could be a hardware problem, even tho that happened after a bios update i think, thank you!

0 Kudos
Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation