• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion x360 Convertible Laptop PC 14-dw1000 (1W803AV)

Hello I was gaming on my laptop today and I accidentally clicked 2 buttons (I can't remember what where they but likely alt+ prt sc) and then suddenly the screen went whi te and said "Please wait..." then the UI changed my wallpaper is gone and replaced with black/greyish color the icons now have a white stroke/outline my cursor color changed as well (i customized it) and it started lagging a bit ill post a picture for easier understanding

 

 

yaraHamad_0-1715949279388.png

yaraHamad_0-1715952667773.png

 

 

1 REPLY 1
HP Recommended

Hi @yaraHamad,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like you might have accidentally triggered a keyboard shortcut that changed your system settings or activated a feature you weren't aware of. It's not uncommon for certain key combinations to have unintended consequences, especially if they're system-wide shortcuts.

 

From your description, it seems like some accessibility features might have been activated or your display settings might have been altered.

 

In the meantime, you can try a few things:

 

  • Restart your laptop: Sometimes a simple restart can fix unexpected changes or glitches.
  • Check display settings: Go to your display settings and see if anything looks out of place or if any accessibility features have been turned on accidentally.
  • Look for system changes: Check your system settings, particularly anything related to accessibility, display, or keyboard shortcuts.
  • Restore system settings: If you can't figure out what changed, you might consider restoring your system to a previous state using System Restore (if available) or reinstalling display drivers.

 

Once you share the picture, I can offer more specific advice on how to revert the changes or fix the issue.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.