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- Issue with with sudden change of UI

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05-17-2024
07:31 AM
- last edited on
06-04-2024
12:36 PM
by
JessikaV
Hello I was gaming on my laptop today and I accidentally clicked 2 buttons (I can't remember what where they but likely alt+ prt sc) and then suddenly the screen went whi te and said "Please wait..." then the UI changed my wallpaper is gone and replaced with black/greyish color the icons now have a white stroke/outline my cursor color changed as well (i customized it) and it started lagging a bit ill post a picture for easier understanding
05-20-2024 08:57 AM
Hi @yaraHamad,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you might have accidentally triggered a keyboard shortcut that changed your system settings or activated a feature you weren't aware of. It's not uncommon for certain key combinations to have unintended consequences, especially if they're system-wide shortcuts.
From your description, it seems like some accessibility features might have been activated or your display settings might have been altered.
In the meantime, you can try a few things:
- Restart your laptop: Sometimes a simple restart can fix unexpected changes or glitches.
- Check display settings: Go to your display settings and see if anything looks out of place or if any accessibility features have been turned on accidentally.
- Look for system changes: Check your system settings, particularly anything related to accessibility, display, or keyboard shortcuts.
- Restore system settings: If you can't figure out what changed, you might consider restoring your system to a previous state using System Restore (if available) or reinstalling display drivers.
Once you share the picture, I can offer more specific advice on how to revert the changes or fix the issue.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator