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‎02-17-2019 02:04 PM

HP Recommended
Product: HP Omen 17an005nv

I own a HP Omen 17an005nv  for allmost half a year and I am really satisfied with  it. However, recently I discovered that the orange light on the F5 button (  F5 + Fn = MUTE) doesn't work.Please help!!!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2019 03:32 PM

HP Recommended

Hello @TAFTARIDIS 

 

I assume the Mute function works, its just the light that doesnt work?

 I found a few others having this issue a while back also. The fix for them was to reinstall the audio drivers. Or disabling Realtek Audio from device manager and then enabling it again gets the light working again.

 

Here is the link, read through both pages. It might help your situation.

https://h30434.www3.hp.com/t5/Notebook-Audio/mute-button-light-not-working/td-p/6691086

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1 REPLY 1

‎02-17-2019 03:32 PM

HP Recommended

Hello @TAFTARIDIS 

 

I assume the Mute function works, its just the light that doesnt work?

 I found a few others having this issue a while back also. The fix for them was to reinstall the audio drivers. Or disabling Realtek Audio from device manager and then enabling it again gets the light working again.

 

Here is the link, read through both pages. It might help your situation.

https://h30434.www3.hp.com/t5/Notebook-Audio/mute-button-light-not-working/td-p/6691086

Was this reply helpful? Yes No
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