Keyboard key not assigned any fucntion

[KennethC90]

Hi.

I have this new laptop and i just realized that one of my keyboard buttons is not functional.

Do you know if this is something i could fix myself?

I have searched for drivers online, but could not find any specific for the keyboard.

I have attached a picture that illustrated then non-functional button. I am pretty sure that the button works, it is just not assigned any function.

[Photoray002]

HEllo @KennethC90

If you have a dead key, meaning it wont produce anything when clicked, the keyboard would need to be replaced.

You could always connect a usb keyboard to test the Less/Greater Than angle brackets with to see if Windows is blocking them.

Otherwise, you need to contact HP Support directly for a warranty issue.

Contact HP Worldwide | HP® Official Site

[KennethC90]

Hi, the key is not dead.

If a make a shortcut on the desktop and i want to assign a hotkey for that, then i can see that it responds when i click the button, but it dosn't recognize the button by name.

By i will try to test with an USB keyboard today.

[KennethC90 · Accepted solution]

Bios update fixed it