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HP Recommended
Pavillion 15

I can only type when holding down the "Pause" key. Other times it brings up shortcuts. I've only had the laptop for about 3 hours, Any Advice?

1 REPLY 1
HP Recommended

Hello @NotCaraMcphaden

 

You would do best to contact HP Support directly for a warranty issue.

Your keyboard may be phyically damaged.

Make sure you have it fully updated also.

Contact HP Worldwide | HP® Official Site

 

 

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