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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion Gaming Laptop 15-ec1xxx
Microsoft Windows 10 (64-bit)

Hello HP Team,

 

I  bought the gaming laptop on 27th July 2021 from Amazon but warranty on HP website says 11 months. It says start date on 

Start Date

June 22, 2021

End Date

June 21, 2022
 
How is this possible ?  the warranty is supposed to be 12 months, how does it start one month prior ?
 
Really disappointed, could anyone help ?
 
Regards,
Saunak
3 REPLIES 3
HP Recommended

Hi@SaunakRoy, Welcome to the HP Support Community!

 

Any electronic goods global manufacture and also HP warranty starts from the date of purchase

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day

HP Recommended

Hello Praveen,

 

If you closely look at my post, I mentioned that I bought the laptop from Amazon on 27th July and not in June as the warranty date says.

 

When I bought it on July why should I get 1 month less warranty ?

 

Regards,

Saunak

HP Recommended

Hi@SaunakRoy,

 

My apologies I read the date wrong,

 

Please check the invoice its might have taken the manufacturing date that warranty is 12months.In case of any dispute, warranty contacts HP customer care or Chat team.

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day

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