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‎12-30-2023 02:40 PM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b0000 (2W6B3AV)
Operating System: Microsoft Windows 11

When playing games that are stressful for my cpu and gpu (Valorant, Starfield, Beam.ng Drive, etc) my laptop will play completely fine at 120 fps for a random amount of time, and then suddenly freeze. When the freezing occurs it is not the application and it is the laptop itself. I have to completely power down my laptop and boot it again. Often when it starts to boot it displays "CMOS Reset (502)" before booting again. If i do not fully power down my laptop when this happens, it will either remain on and stuck on this display for many hours (Most ive tested is about 12), or will bluescreen and say "WATCHDOG_CLOCK_TIMEOUT". This happened continuously around 6 months ago for several weeks, and then stopped. About a week ago it began again. I have been desperately searching the internet for any sort of anyone having a similar issue but i can not find anything. Please let me know if there is any needed information, thank you.

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