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- Laptop crashing with buzz sound

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08-14-2020 07:19 AM
My laptop crashes with buzz sound. It used to happen when I played games. But now it happens while using the laptop normally.
I have attached a video file showing the crash. It happened while watching twitch stream.
Solved! Go to Solution.
Accepted Solutions
08-17-2020 07:18 AM - edited 08-17-2020 08:19 AM
Welcome to the HP Support Community.
Let's do these updates: https://support.hp.com/in-en/document/c00042629
Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
08-17-2020 07:18 AM - edited 08-17-2020 08:19 AM
Welcome to the HP Support Community.
Let's do these updates: https://support.hp.com/in-en/document/c00042629
Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
08-30-2020 12:09 AM
Hard disk failure can also be reason for constant freezing of laptop and the buzzing noise may come form the HHD. If hard disk is not the issue, then faulty hardware can be a reason for this. get it checked from authorized dealer. If the hard disk is causing trouble, take data backup and replace the HDD. These are Laptop Troubleshooting Common Errors and can be solved easily.