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empswarup
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Solved!

Laptop crashing with buzz sound

HP Recommended
Pavilion Gaming 15-cx0056wm
Microsoft Windows 10 (64-bit)

My laptop crashes with buzz sound. It used to happen when I played games. But now it happens while using the laptop normally.

I have attached a video file showing the crash. It happened while watching twitch stream.

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Betty0610
HP Support Agent
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Message 2 of 5
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@empswarup

 

Welcome to the HP Support Community.

 

Let's do these updates: https://support.hp.com/in-en/document/c00042629

 

Windows Updates -  

 

1) In the search box, type and open Windows Updates.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.  

 

HP Support Assistant Updates -  

 

1) In the search box, type and open HP Support Assistant.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.  

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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Betty0610
HP Support Agent
HP Support Agent
16,231 16,213 873 708
Message 2 of 5
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@empswarup

 

Welcome to the HP Support Community.

 

Let's do these updates: https://support.hp.com/in-en/document/c00042629

 

Windows Updates -  

 

1) In the search box, type and open Windows Updates.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.  

 

HP Support Assistant Updates -  

 

1) In the search box, type and open HP Support Assistant.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.  

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

View solution in original post

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empswarup
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Hey!

Everything is up to date. I set the power options to HP recommended and the crash hasn't happened since.

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Betty0610
HP Support Agent
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16,231 16,213 873 708
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I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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petercoffin80
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Hard disk failure can also be reason for constant freezing of laptop and the buzzing noise may come form the HHD. If hard disk is not the issue, then faulty hardware can be a reason for this. get it checked from authorized dealer. If the hard disk is causing trouble, take data backup and replace the HDD. These are Laptop Troubleshooting Common Errors and can be solved easily.

TechyPerson
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