• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎08-07-2025 06:04 AM

HP Recommended

I was having a graphic driver issue and also buyed laptop 1 month ago so i went to the assosiated hp service center . They took the laptop by saying we will exchange the laptop by monday still i didn't got any updates and they are not picking my call.

1 REPLY 1

‎08-09-2025 10:34 AM

HP Recommended

Hi @Shreyansh_p,

 

Welcome to the HP Support Community! 

 

Sorry to hear about the delay and the trouble reaching the service center. To check the status for you, could you please send me your Case ID in a private message? Once I have that, I can look into it.

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.