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- Laptop is Not turn on

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08-12-2024 07:28 AM
Hi @Mamtaattri,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP laptop isn’t turning on despite being plugged in for a long time, try these steps to troubleshoot.
Check Power Supply: Ensure that the power adapter is firmly connected to both the laptop and the wall outlet. Try using a different outlet or adapter if available.
Inspect the Charging Port and Cable: Look for any visible damage on the charging port or cable. Sometimes, a damaged port or cable can prevent the laptop from receiving power.
Perform a Hard Reset:
- Disconnect the power adapter and remove the battery (if removable).
- Press and hold the power button for about 15-20 seconds.
- Reconnect the battery and power adapter, then try turning on the laptop.
Check for LED Indicators: Look for any LED lights on the laptop when you press the power button. This can provide clues about the issue (e.g., a blinking light might indicate a hardware problem).
Try a Different Power Adapter: If possible, use a different compatible power adapter to see if the issue is with the original adapter.
Remove External Devices: Disconnect any peripherals (USB devices, external hard drives, etc.) and try to power on the laptop.
Check for Overheating: Ensure the laptop isn’t overheating. If it’s too hot, let it cool down before attempting to power it on.
Perform a Battery Reset:
- With the power adapter disconnected and the battery removed, hold the power button for 15-20 seconds.
- Reconnect the battery and power adapter, then try turning on the laptop.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator