Laptop is not chargin, sometimes it charges and sometimes its not

[Manas39]

I have victus 16 with ryzen 5 series with gtx 1650 and almost been 2 3 years using this laptop. 2 3 months ago I started facing a problem that when I plug it, sometimes it doesn't starts charging and sometimes it does and firstly I resisted the problem but now it completely stopped charging

[Kuroi_Kenshi]

Hi @Manas39,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your Victus 16 (Ryzen 5, GTX 1650) is no longer charging properly — sometimes it worked before, but now it has stopped charging completely. Since this started gradually, it could be related to the battery, charger, or charging port. Please try the following steps:

Power Reset

Shut down the laptop and unplug everything.

Hold the power button for 15 seconds.

Reconnect the charger and check if it starts charging.

Check Charger & Port

Verify that the charger LED indicator is lit when plugged in.

Inspect the charging port for dust or looseness.

If possible, test with another compatible HP charger.

Run HP Hardware Diagnostics

Restart the laptop and press F2.

Run the Battery Test and AC Adapter Test to confirm whether the battery or adapter is failing.

Update BIOS & Drivers

Visit the HP Support site for your model.

Install the latest BIOS update and chipset drivers.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,