Laptop is slow all of the sudden

[Wishard]

Hi, my name is Wish. I am having problems with my HP Pavilion 15 laptop. When I first got it, it worked beautifully, ran games and other things perfectly. I had nearly no problems what so ever up til this point. I used to play games like Far Cry 4, GTA 5, Fortnite and Destiny 2 with no problems other than having to tweak some settings on some of those games. But now, I can barely play games like CS:GO and COD: Black Ops 1. It's weird because ever since a couple days ago, I didn't have this problem. Not only that, but it also takes forever to start up today. I've cleaned my HDD, checked for viruses and maleware and done every other thing you could think of. I need to run games well again, like I used to. It's only a year old and it's already acting up. If you have any solutions, please respond. This is an SOS.

[Flower_Bud]

@Wishard

Thank you for posting on HP Forums,

Flower_Bud is at your service.

As I understand, your notebook performs slow, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Were there any hardware/software changes made? 

Does it perform slow while playing games or even while browsing and working on the computer?

Have you tried any troubleshooting steps? 

Let's try these steps to resolve the issue: 

Refer to this link: https://support.hp.com/in-en/document/c04770630.

Also, try these steps: 

Run a system test: 

• Press the Power button to turn on the computer and immediately press the F2 key repeatedly, about once every second, until you see HP PC Hardware Diagnostics UEFI.
• From the UEFI main menu, click System Tests, then click Quick Test.
• Click Run once.
• While the test is running, the time remaining and test result for each component are shown on the screen. The test can take up to 15 minutes.
• If no system component failed, please go back to main menu and Exit from the screen

Update BIOS: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Also, ensure Window updates are installed and completed. 

Update the graphics drivers from our website: http://www.hp.com/drivers

Run HP Support Assistant Update: 

Use HP Support Assistant to automatically install computer updates, such as updated drivers, system updates, and useful utilities.

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

6. Perform any other update management actions as needed.

Let me know how this goes,

Cheers 🙂

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,